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Frequently Asked Questions

1. Will this fit on my toilet?

BossBidet will fit most two piece toilets. It will fit on both elongated and round toilets.

It will not fit a one piece toilet.

2. What’s the difference between the FRONT, REAR, and SANITIZE?

The REAR water spray cleans your butt.

The FRONT water spray is for the female private area and makes it easier for the gentlemen to hand wash the goods. Highly recommended.

The SANITIZE feature sprays down at the nozzles to clean any residue before water is sprayed at your tush. It’s recommended to use the SANITIZE function before and after using your bidet.

3. What is the difference between the Revolution and Revolution+?

The Boss Bidet Revolution is a single-temperature cool water bidet. The Revolution+ includes our innovative thermostat adaptor which mixes warm and cold water to spray the most optimal temperature. Both models include a stainless steel hose, brass adaptor, screwdriver, and wrench. 

4. How does the Auto Shut Off feature work?

The Auto Shut Off is designed to only spray water when a control button is pressed. When the button is released the water will shut off automatically to prevent water waste or someone from accidentally leaving the bidet on.

5. What is included with my Boss Bidet?

Every Boss Bidet toilet attachment comes with a T-Adaptor, heavy-duty hose, and instruction manual.

The Revolution models also include a full-size wrench and screwdriver to assist you with installing your bidet.

6. Does the Boss Bidet require electricity?

Nope! Boss Bidet is 100% environmentally friendly and doesn’t use any electricity. Boss Bidet functions manually because of the water pressure coming from the bathroom toilet valve. 

7. Can I attach and remove my Boss Bidet easily?

Yes! Installation and removal are simple and can be done easily in under 15 minutes! If you move you can always take your bidet with you.

9. How does the Dual Temperature Adaptor work?

The Dual Temperature Adaptor intakes hot and cold water. The internal thermostat is designed to calculate and spray the most comfortable water temperature. Unlike standard hot bidets, this prevents burning the user and drying out the skin. It also requires one less hose allowing for a cleaner bathroom finish.

8. Can I control the pressure of the bidet?

Yes. You can increase or decrease the pressure of your Boss Bidet by turning the round dial. For the Bold model, you can increase or decrease the pressure of your Bidet by raising or lowering the lever.

10. I can’t access the hot water in my bathroom. Can I still use my Boss Bidet Revolution+?

Yes. If you purchased the Dual Temperature model and can not access the hot water valve, you can still use your bidet with cool water. On the Dual Temperature Adaptor, cover the warm water connection (H) with the Warm Water Adaptor Cap. You will not need the longer hose or the Mini T- Adaptor but save them for future use.

11. With others using the same toilet, how does the sprayer head stay sanitary from residue or splatter?

The Boss Bidet has retractable nozzles. There is also a nozzle sanitize feature. When turned on, both nozzles will get washed to remove any leftover residue. This helps ensure that every spray that comes at you is freshwater and nothing else.

12. I have a fixed pipe toilet connector. How can I install my bidet?

Fixed toilet connectors are not common but are very simple to swap out without any plumbing experience. You will need to purchase a flexible toilet connector hose similar to the one in this link. Select the length you want. Six inches should be enough.

Step 1: Turn off Water
Step 2: Loosen top and bottom nuts. Remove the fixed connector.
Step 3: Install the flexible connector and tighten nuts.
Step 4: Turn on the water.

You can easily replace it by yourself without a plumber in less than 5 minutes. You will need a wrench and be sure to turn the water off.

Click here for assistance in installing your bidet.

13. How do I fix the gap between my toilet seat?

a) Try rotating the circular rings on the bidet to different positions (make sure the nozzles stay centered) to reduce the gap.

b) If the gap is big, and you’re set on keeping your toilet seat, toilet bumpers are your best option. It will not close the gap but it will give the seat something to rest on so that it’s not jumping up and down every time someone sits on it. If you want to remove the gap, I would suggest swapping out the toilet seat.

Here are some suggestions. (We do not have any affiliation with these products or companies):
Toilet Bumpers

Here are some alternate Toilet Seat options:
Plastic Seats (Round):
Church 70TL
Bemis 760T

Wood Seat (round):
Bemis 400TTA

 

14. Do you have left hand bidets?

At the moment, we do not carry any left hand bidets.

15. Do you accept returns?

Yes. We offer a 60-day satisfaction guarantee when purchased from BossBidet.com. We have remarkably low return rates and we are proud of the high-quality products we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on all Boss products that have not been damaged and returned in their packaging. Please Note: Bidets are considered a hygienic product. We take matters of hygiene and public safety seriously and DO NOT ALLOW damaged or stained items to be returned for the safety of all of our team and clients.  We are confident that you will love your Boss Bidet. If for any reason, you are not satisfied with your purchase, we will gladly refund you your full purchase price. Contact Us with your order number to start the return process. Click here to read our return policy.

16. Do Boss Bidet products come with a warranty?

Yes, all of our products come with a One Year Warranty if registered within 30 days of purchase. Click here to view our Warranty Terms and Conditions.

17. Is BossBidet.com a safe and secure website to purchase from?

Absolutely! We have been in business since 2015 and our growth is dependent on the trust of our customers. We do not have access to any of your payment or login information. BossBidet partners with reputable 3rd party payment merchants like Visa, Mastercard, PayPal, ApplePay, AmazonPay, ShopPay, Coinbase etc. to process your payment information. We will not have any access to your credit card information. 

18. BossBidet.com vs Amazon, HomeDepot, Lowes, Walmart?

We are honored to have the trust and credibility to partner with the largest e-commerce marketplaces in the world – Amazon, The Home Depot, Lowes, and Walmart. When you purchase through them, we will ship the product but there are benefits that you may not have access to.. If you are looking for the best deal and want to make the largest impact, we highly recommend reading the benefits of ordering from BossBidet.com directly. 

BossBidet.com Amazon, The Home Depot, Lowes, Walmart
Return Policy 60-Day Satisfaction Guaranteed. 30 Days
Shipping Cost Free $6-$15 (non-members)
Customer Support The BossBidet customer support team is available 7 days a week to answer any bidet questions. 3rd party employee is available but not familiar with bidets or installation.
BossLounge Membership Free 1 year access to discounts, product giveaways, and random gifts from the Founder. Registration is required.
Environmentally friendly We ship directly to you.

Amazon
We ship BossBidet to Amazon and then they ship them to you.

HD, Lowes, Walmart
We drop ship to you on their behalf but orders can sometimes be delayed due to late processing from the marketplace.

Annual Charitable Donations We donate 5% of our BossBidet.com profits annually to support humanitarian organizations that benefit children and communities in need. Amazon Smile 0.5%
HomeDepot: N/A
Lowes: N/A
Walmart Foundation: 2%

 

19. Do you ship internationally?

Yes, we offer international shipping for all our products. To calculate shipping, place an item in your cart, then go to view your cart. Enter your full address including your country, region, and postal code to see a shipping estimate.