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Warranty Terms & Conditions

All BossBidet One Year Limited Warranty

  1. BOSS BIDET warrants its products to be free from manufacturing defects under normal use and service for a period of one (1) year from the date of Purchase. This warranty is extended only to the original purchaser and is not transferable if you sell or otherwise transfer the product.
  2. BOSS BIDET’s obligations under this warranty are limited to repairs or replacement, at BOSS BIDET’s option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with instructions. BOSS BIDET reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. 
  3. BOSS BIDET is not responsible for the cost of installation, return (shipping), removal and/or installation or reinstallation of products. 

This warranty does NOT apply to:

  • Damage or loss which occurs during shipment.
  • Damage of loss sustained through any natural or man-made causes beyond the control of BOSS BIDET, including but not limited to fire, earthquake, floods, etc.
  • Damage or loss resulting from sediments or foreign matter contained in a water system.
  • Damage or loss resulting from negligent or improper installation including installation of a unit in a harsh or hazardous environment.
  • Damage or loss resulting from removal, improper repair, modification of the product, or improper maintenance including damage caused by cleaning products, chlorine or chlorine related products.
  • Damage or loss resulting from electrical surges, electrical outages, lightning strikes or other acts which are not the fault of BOSS BIDET or which the Product is not specified to tolerate.
  • Damages as a result of normal “wear and tear” will not be considered defects.
  1. THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY BOSS BIDET . REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. BOSS BIDET  SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, FOR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE PURCHASER OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY, ARE EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
  2. Warranty replacements for bidet attachments will not include the original packaging or accessories. The accessories (hose and adaptor) are covered under the warranty policy and will be replaced if damaged.
  3. Knobs or buttons that are broken by user negligence are not covered by the warranty.
  4. All warranty replacements are subject to a shipping and handling fee between $20-$30 based on the product type and dimensions.